7i778's Privacy Policy
Our complete and transparent policy on how your personal information is collected, stored, used, and kept secure is set out here.
Introduction & Scope
7i778 ("we", "our", or "the platform") operates a trusted online casino and betting service for users in Bangladesh. We believe your personal information belongs to you, and keeping it secure is our primary responsibility.
This privacy policy ("Policy") explains what information 7i778 collects, how that information is used, how securely it is stored, and what rights you have. This Policy applies to our website, mobile platform, and all related services.
By using our platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, we ask that you do not use our services. If you have any questions, please contact our support team.
Data Collection
7i778 may collect your information in the following ways:
2.1 Information You Provide
Information you supply when registering an account, using our services, or seeking support, including:
- Full name and date of birth
- Email address and mobile number
- Documents required for identity verification (national ID card, passport, etc.)
- Financial transaction details (payment method and account information)
- Any information provided when contacting our support team
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically through technical means:
- IP address and device type
- Browser type and version
- Website usage patterns, session duration, and pages visited
- Referral source (where you came from before arriving at our site)
- Transaction history and gaming activity logs
2.3 Information Collected from Third Parties
In some cases we may receive limited information from payment processors (bKash, Nagad, Rocket, Upay, and bank transfer service providers) or identity verification services — solely for the purpose of confirming transactions and ensuring security.
Use of Data
7i778 uses collected information only for the following legitimate purposes:
- Service delivery: Creating, managing, and securing account logins.
- Transaction processing: Correctly processing deposit and withdrawal requests.
- Identity verification: Confirming user age and identity in line with responsible gaming and applicable regulations.
- Security and fraud prevention: Detecting suspicious activity and keeping accounts secure.
- Customer support: Providing prompt and effective responses to your questions or issues.
- Service improvement: Enhancing platform performance and user experience.
- Legal compliance: Maintaining records required to comply with applicable laws and regulations.
- Communications: Sending important account-related notices and updates.
We do not sell, rent, or transfer your information to third parties for any commercial purpose.
Data Storage & Security
7i778 follows the highest industry technical standards to protect your information. Our security measures include:
4.1 Encryption
All data transmitted on our platform is protected by SSL (Secure Sockets Layer) encryption technology, ensuring that no unauthorized party can read or alter your information during transmission.
4.2 Server Security
Our servers are protected by firewalls, intrusion detection systems, and regular security audits. Access to stored data is restricted to authorized personnel only, and only to the extent required for their duties.
4.3 Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain data may be kept for the applicable period to meet legal obligations, resolve disputes, or prevent fraud. Once the retention period ends, data is securely deleted or destroyed.
4.4 Security Incidents
In the event of a data breach, 7i778 will notify affected users as soon as possible and take the necessary corrective action.
Sharing Data with Third Parties
7i778 may share your information with third parties in limited and specific circumstances:
5.1 Service Providers
We work with trusted partners for essential services such as payment processing (bKash, Nagad, Rocket, Upay, and banking partners), identity verification, and technical infrastructure maintenance. These partners may only use the data for the specified purpose and are bound by strict confidentiality agreements.
5.2 Legal Requirements
Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable legal obligations.
5.3 Fraud Prevention
Limited information may be shared with relevant authorities or security partners to prevent financial crime, fraud, or other unlawful activity.
5.4 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user data may be transferred, but the terms of this Policy will continue to apply.
Outside the circumstances described above, 7i778 will not under any circumstances sell, rent, or exchange your information with third parties.
Cookies & Tracking Technologies
Our platform uses cookies and similar technologies to improve user experience.
6.1 Types of Cookies
- Essential cookies: Necessary for the platform's core functions (login sessions, security verification).
- Functional cookies: Help remember your preferences (language, display settings).
- Analytical cookies: Collect anonymous usage data to monitor site performance and improve services.
6.2 Cookie Controls
You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause some platform functions to not work correctly.
Your Rights
7i778 gives the highest importance to your data privacy rights. You have the following rights:
7.1 Right of Access
You may request to know what information we hold about you. We will provide that information within a reasonable time.
7.2 Right to Rectification
If any information on your account is incorrect or incomplete, you may request that it be corrected.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this right may be limited where legal obligations or ongoing disputes apply.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, such as marketing communications.
7.5 Right to Data Portability
You may request to receive the information you have provided in a structured, commonly used format.
To exercise these rights, contact us at [email protected]. We will carefully review every request.
Payment Data Protection
Financial transactions at 7i778 are fully secure. All transactions carried out via bKash, Nagad, Rocket, Upay, and bank transfer are protected by industry-standard encryption technology.
We do not store your full payment card number or PIN. Payment processing is handled through reputable payment gateways that maintain their own high security standards.
Access to financial data is restricted to a limited number of authorized personnel who work under oath and confidentiality agreements. Suspicious transactions are detected through automated monitoring systems.
Minors
7i778's services are for persons aged 21 and over only. We do not knowingly collect information from anyone under the age of 21.
An age verification process is carried out at the time of account registration. If information from a minor is found in our system, it will be deleted immediately and the account will be closed.
Parents and guardians should monitor their children's internet use and use parental control tools to prevent access to online gaming platforms.
Policy Changes
7i778 may update this privacy policy from time to time as needed. When changes are made, the following steps will be taken:
- The updated policy will be published on this page and the "Last updated" date at the top of the page will be changed.
- For significant changes, we will send a notification to your registered email.
- Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
We recommend that you review this policy regularly so that you are always informed about how your information is being used.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:
We treat all privacy-related requests with the utmost importance and do our best to respond as quickly as possible. For more details, visit our FAQ page or read our Terms & Conditions.